My wife and I are new to the area and happened to find Nuts about hi-fi by accident. We went in to the the store not knowing what to expect as far as products and service go. We were greeted by Jim and he introduced us to his staff. He was very helpful and took great interest in finding a great home theater solution that was perfect for our home. Jim was amazing at caring for us as customers, to the point where he came to our home and expertly dialed in our Marantz receiver with our Focal speakers. I can’t say enough great things about this store and the amazing people who work there. We are defiantly customers for life!