On my way to a Doctor’s appointment I passed by a store in a small mall in Silverdale, WA. It is called Nuts About Hi-Fi. After the appointment, I stopped in to check it out. I’m pretty much “nuts about hi-fi”, and I couldn’t pass it by. What a wonderful surprise. It turned out to be a store full of amazing gear, and amazing people. I was in the market to upgrade my headphones and speakers. After spending a couple of hours with Jim Lee listening to some amazing Focal speakers, I headed home with a new set of amazing Focal headphones, and a promise from Jim to stop by my home, (about 30 miles away) to check out my listening environment to see what he thought would work best for me. Jim stopped by as promised and spent some time helping me to set up my existing speakers to maximize their potential. We talked about a set of Focal Sopra # 1 speakers that he though would really be perfect for my room. To keep this from getting too long, I’ll just say that I took Jim’s recommendation on the speakers and ordered a pair of them from him. A week later, Jim was back with the new Focals. He spent a couple of hours breaking down my old gear and setting up the new speakers. They are amazing, and are certainly a perfect match for my room. Now, I am enjoying my music more than I have in years. Focal Sopras are superb with a level of definition and clarity that I have never heard before, and I’m sure they will sound even better after they fully break in.
The kind of service and expertise that Jim and the staff at Nuts About Hifi provided throughout the process is a rare thing these days. It was greatly appreciated, and I am sure I will be a long term customer. They are the best.